Privacy Policy
Updated for the Trexz Discord network
1. Information We Collect
We operate a Discord bot platform that interacts with users and servers on Discord. In the normal course of providing these services, we may collect and process the following categories of information:
- Discord user IDs, server IDs, channel IDs, and role IDs
- Command usage data and configuration settings you apply to the bots
- Message content only when necessary to provide specific features (e.g., AI chat, moderation rules)
- Technical metadata such as timestamps and basic performance metrics
2. How We Use Your Information
We use the information described above to:
- Operate and improve the functionality, reliability, and security of our bots
- Provide features such as moderation, music playback, and AI chat
- Generate aggregated, anonymized statistics about bot usage and performance
- Respond to support requests and investigate abuse or technical issues
3. Data Security
We use reasonable technical and organizational measures designed to protect the information we process from unauthorized access, disclosure, alteration, or destruction. However, no system can be completely secure, and we cannot guarantee absolute security.
4. Data Retention
We retain data only for as long as it is necessary to provide our services, comply with legal obligations, or resolve disputes. Server-specific configuration data may be stored for the duration that the bot is in that server or until you reset the configuration.
5. Your Choices
You can remove our bots from your server at any time, adjust permissions granted to the bots, or reset configuration data using the appropriate commands or Discord server settings.
6. Third-Party Services
Our bots operate on the Discord platform and are subject to Discord's own terms and policies. We may also integrate with third-party services (for example, hosting or analytics providers) that process limited data on our behalf.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date on this page. Your continued use of our bots after any changes become effective constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out via our support Discord server or the contact information provided on our website.
